Privacy Policy

At MPT Samrat Vikramaditya The Heritage, Ujjain, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information provided by guests and website visitors.

1. Information We Collect

When you contact us, make a booking enquiry or use our website, we may collect information such as your name, phone number, email address, booking details, travel preferences and other information required to provide better hospitality services.

2. How We Use Your Information

The information collected from guests is used for reservation processing, providing hotel services, responding to enquiries, improving customer experience, managing communication and delivering personalized hospitality services.

3. Booking & Guest Information

Guest details provided during booking are used only for reservation management, identity verification, payment processing and providing a safe and comfortable stay experience at MPT Samrat Vikramaditya The Heritage.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration or disclosure. We maintain appropriate procedures to keep guest information secure.

5. Cookies & Website Usage Data

Our website may use cookies and similar technologies to improve user experience, understand visitor behaviour and enhance website performance. Cookies help us provide better services and improve website functionality.

6. Third-Party Services

We may use trusted third-party services such as payment providers, analytics tools and communication platforms to improve our services. These third parties are expected to maintain appropriate privacy and security standards.

7. Sharing of Personal Information

MPT Samrat Vikramaditya The Heritage does not sell, rent or trade guest personal information. Information may only be shared when required for providing services, legal compliance or protecting the rights and safety of guests and the hotel.

8. Guest Rights

Guests have the right to request information regarding their personal data and may contact us for corrections, updates or concerns related to their information.

9. Changes to Privacy Policy

MPT Samrat Vikramaditya The Heritage reserves the right to update this Privacy Policy whenever required. Any changes will be published on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact MPT Samrat Vikramaditya The Heritage through the contact details available on our website.